If you are not 100% satisfied please email Randy direct and he will do all he can to fix any concerns you may have
We value your privacy. We do not give out your email addresses or names and phone numbers without your consent. We know many customers are eager to read the reviews of actual clients using our equipment daily. Our customers deserve to be informed. Please help by providing a review. We will only use your initials and city and state in our posted reviews. And if you prefer not to reveal even that we will just write your quotes... We are all in the fresh roasted coffee business to provide the best in coffee... lets help make this industry the very best it can be!
"We Love our new roaster. We are roasting coffee like the pros. We went from a popcorn popper, to a 1/3 pound roaster to this GREAT piece of machinery. We love it!" Greg S. Joplin, MO.
"Buckeye Coffee exceeded all my expectations from beginning to end. In the early stages when I was calling Buckeye- you were amazing at answering my questions, walking me through things and staying in contact with me all the way through the process. You answered or returned EVERY call! - G.S. Joplin, MO. USA
Arizona 1.5 Electric
"Loving the Sedona Elite, been producing some amazing roasts with the machine"
-C.S. Avondale, AZ
If you are satisfied with the quality of service and quality products we have provided you can you please let us and others know?- If in some way we have not yet made you smile please contact us first so we can do things right by you as our goal is 100% satisfaction...
If you are not completely satisfied contact us right away. But if you are happy with the products and service provided please honor us with your customer review.
Our Company Policy: Make all our customers smile!
We work very hard to bring you the best products money can buy at a fair price. The freshest coffee. The most up to date equipment. Top-notch customer service. All guaranteed. If you don't smile then we want to do all we can to fix that.
It's that simple. It's our guarantee!
Room For Your Review!
This Spot is saved for your review!
"I recently purchased one of Randy's BC 2000 roasters. We are a coffee shop/bakery that has grown to the point to where roasting our own coffee just made sense. I did ALOT of homework on many different manufactures of roasters I even traveled around Ohio to talk to different people about the equipment they were using.that's when I first had a chance to see one of the BC roasters being used. I looked at many different models Ozturk,san Franciscan,Toper,Coffee Tech,Probat Burns and diedrich. All these roasters had less features not any better build quality for more than TWICE the price! Do not waste your money buying a big brand name roaster. Last but not least you will not get better customer service from anyone!! I can call Randy's home phone anytime I need help or have any questions. Randy keep up the good work you are going to help a lot of people join in on the fun world of micro roasting."
-B.W.- Mansfield, Ohio
"Our company recently purchased a roaster from Buckeye Coffee and I wanted to take a few moments to provide a review of our experience. This purchase was a big step for our small startup and after a lot of time spent researching roasters we decided to go with Randy's product and couldn't be happier. The roaster is working perfectly and we have been receiving great feedback on the quality of the coffee it has produced. Randy has also been very responsive post purchase and that means a lot. We would highly recommend doing business with Buckeye Coffee if you are in the market for a roaster or any of their other products." - TM- Mesa, AZ BC-2000 Review
"We have had a very good experience with Buckeye. We did have some minor issues with the machine , which were handled in timely an very professional way .We understand that while dealing with machines you will sometimes have problems ,its a machine, what is important is having a company who is there for you to help you get back up and running as fast as possible. That is Buckeye . Randy was willing to do whatever it took to make us happy even if we wanted a full refund!!! Of course we don't we love are machine . If your looking for a good company this is the one."
S.P. -Dodson, LA 71422
BC-2000 (BC-5) Review
"Ever since I decided to get into the coffee roasting business Randy has been extremely helpful. He helped me find the perfect roaster for my needs, the bc-2000. This roaster is great, it's the perfect size for my small business operation and works so well! I can really control my roasts. Coffee has never tasted this good. My customers love it. I got the gas model and it runs perfectly. Randy has been super fast at returning questions and emails and has sent the additional parts I've needed very quickly. I highly recommend buckeye to anyone who is considering roasting at home or commercially."
BC-2000 (BC-5) Review
"I was very pleased with the entire experience. Communication was good and consistent. Service was prompt and accommodating. Very happy and will always look to Randy and Buckeye first for our equipment needs that they can fill".
Damon M. -Sraddha Coffee - Ohio
"The long and short of it is I would eagerly choose the Sedona again and am looking forward to growing our business to the point that we need a newer, larger roaster from them"
-Joe G.- Maryland, USA -Sedona Elite 3200 LPG
"Randy has been helpful in making sure we have all of our questions answered before getting any equipment. When we bought the Sedona, he helped us make sure we had the right regulator, and setup for it. He sent links with how to install and run your first roast. We found this extremely helpful... I am thankful and have nothing but good things to say about Buckeye...So far we have really enjoyed the Sedona Elite 3200. It roasts very well, Big batches, and the quality of roast is easy to play around with. It is very user friendly and doesn't take much time to begin profiling on a roast." Angel C- Washington DC
"Randy... We have 5 offerings that I make on the BC 2000 (BC-5)... I have only good things to say about about the roaster. In addition my customers love the coffee as much or even better than what I was buying from another local roaster who uses Probat 20lb. roaster" Chad B - San Diego, CA
Just thought I would let you know that I love the roaster. It's Amazing!" Andy J. Canada
-BC-1300 (BC-3)LPG Commercial Roaster
"Your way of doing business, at least from what I have seen thus far, has become rare in the U.S., yet much needed.
I appreciate you for this!" - M.C. Florida
Sedona Elite 3200 Review
SEE A CUSTOMER ONGOING REVIEW OF THE BC-600
"I LOVE MY ROASTER" - Mike with GYPSY JAVA in Alaska
"Buckeye Coffee and the BC roaster has been an excellent addition to our coffee business. The BC roaster has worked flawless and produces a great product. Randy has always been available for questions and advise. He keeps us current on new information and supplies us a website that is unmatched in the industry. If you looking for a GREAT Coffee Roaster look no further than the lineup at Buckeye Coffee"
B.C. Tucson, AZ
BC-2000 (BC-5) Review
Wanted to take a minute to check in and let you know how pleased I am with the roaster I purchased in March. My original plan was to buy a larger capacity machine but the output of the BC7 proved it was a good choice. I roast 8 pounds at a time which nets me about 6.5 and can do one roast after another, pausing long enough to empty the chaff. I don't use a computer set up but was able to establish profiles quickly...great consistency. My propane cost adds about 7 cents a pound and the electrical is minor...very efficient. In just over 5 months I have put 4,000 pounds of green beans through the system...2 tons! I was amazed it had been this much since the company consists of just me but this machine is allowing me to expand as I wish. I am in the process of finishing up a new building to house the roaster and production facility and will forward you some pictures when completed. I highly recommend this machine and would be happy to talk with anyone thinking about purchasing it.Thank you...Steve A.
Westport Island, Maine